Returns & Exchanges
At Banarasee, we strive to ensure you are completely satisfied with your purchase of our authentic hand-woven products. If you are not entirely happy with your order, we offer a hassle-free return and exchange policy within 7 days of delivery.
Return Process
- 1.Initiate Request
Visit our returns portal or email our support team with your order ID and photos of the product within 7 days of receiving your package.
- 2.Quality Inspection
Once your request is approved, ensure the item is unused, unwashed, and has all original tags intact for our team to authorize the return.
- 3.Pickup and Shipping
We will arrange a reverse pickup from your address; alternatively, you can ship the product back to our warehouse using a reliable courier service.
- 4.Refund Processing
After the returned item undergoes a successful quality check at our facility, your refund or exchange will be processed within 5-7 business days.
